Subscription to Wellbeing Media: Defusing Anger MT 1222

Description: subscription to this title includes access to all titles in portal

Recently, there’s been a surge of anger-driven behavior. When we’re on the receiving end, it’s normal to feel scared, defensive, and even get angry yourself. But those reactions usually don’t help. Instead, learn to ACT. Acknowledge your feelings as well as the other person’s. Communicate empathy and understanding. Transition to a resolution that defuses an escalating situation.

Features and Benefits:

• digital training in less than 5 minutes
• learn on your own time
• interactive avatar exercise
• game-like tutorials
• use for training, individual learning, and group presentations