Subscription to Wellbeing Media: Defusing Anger IV 1222

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Recently, there’s been a surge of anger-driven behavior. When we’re on the receiving end, it’s normal to feel scared, defensive, and even get angry yourself. But those reactions usually don’t help. Instead, learn to ACT. Acknowledge your feelings as well as the other person’s. Communicate empathy and understanding. Transition to a resolution that defuses an escalting situation.

Features and Benefits:

• informative 3-minute video
• engaging content
• use for training, individual learning, and group presentations